Environmental Services Supervisor (Custodian 5)

Who We Are

Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who:

• Value intellectual curiosity and innovative teaching
• Welcome difference and model respectful interaction with others
• Recognize and honor the important role that diversity brings to an educational community
• Are committed to educating a racially and socioeconomically diverse student population
• Are committed to teaching in a community college setting
• Care deeply about student success
• Intentionally support and promote efforts related to equity, diversity, and inclusion
• Honor TCCs mission promoting equitable access to educational opportunities
• Reflect the diversity of our community

Regional Setting
For information on Tacoma and the surrounding area:

Position Summary
Positions in this level supervise at least two lower-level Custodians or a total custodial/housekeeping program for an agency/facility/institution with ten or more assigned personnel performing custodial/housekeeping duties. Positions may lead a custodial, housekeeping, or general maintenance program for a state agency, facility or institution. Positions may also train subordinates and perform administrative tasks such as recommending budget levels for supplies and equipment, staffing levels, staff training requirements, and department policies and procedures. Essential Functions

• Supervises and instructs assigned personnel;
• Trains other leads in supervisory techniques, new product and equipment use;
• Evaluates performance of crew and reviews their performance evaluations of their crew members;
• Evaluates the total work of employees against established standards and counsels them on performance;
• Operates a safety program by training crew members in safety and maintains a follow-up program on accidents and safety prevention techniques;
• Meets with vendors to learn about new products, makes product tests and recommends purchase of equipment, supplies and machinery;
• Prepares a variety of reports such as analyses of custodial workloads, service requirements, and employee job performance;
• Ensures that equipment is properly maintained;
• Establishes the location of various collection points, collection schedules, records and quality control operations relating to material recycling programs, including necessary contacts with recycling vendors;
• Determines staffing needs for buildings; oversees activities in assigned area of responsibility;
• Occasionally drives light trucks, vans and other mobile equipment;
• May be a working supervisor performing custodial tasks, when required.

Qualifications

Duties of the position require knowledge, skills and abilities:

• Ability to proactively build positive relationships, foster team unity at all levels of the college, and strive for positive interactions with individuals across the campus;
• Ability to work as part of a team and independently;
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace;
• Ability to establish and maintain positive and collaborative working relationships with students, colleagues, and staff;
• Engaging in critical self-reflection and growth; openness to feedback, change, and professional development;
• Skill in building and maintaining internal and external customer satisfaction;
• Excellent customer service skills; including establishing, building and maintaining internal/external customer satisfaction.
• Communicate promptly and responsively to the needs of the department and college community; including communicating with supervisor, end customer and customers manager about work order status.
• Adaptability and flexibility to respond to changing business needs, conditions, and work responsibilities.
• Effectively carry out work processes to achieve individual and organizational goals.
• Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner.
• Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions
• Communicate promptly and responsively to the needs of the department and college community.
• Inspect areas and ensure that departmental/facility cleanliness standards are met.
• Ability to understand, speak, write and read the English language, for receiving and reading instructions for cleaning and chemical handling, and radio and emergency communications.
• Work in a multicultural environment.
• Knowledge of Safety Data Sheets (SDS).
• Knowledge of Safety Standards and Cleaning Standards.
• Maintain respect and confidentiality, ethics, integrity, and sound professional judgment.
• Excellent customer service skills, including: establishing, building and maintaining internal/external customer satisfaction.
• Excellent interpersonal, oral, and written communication skills along with following instructions.
• Occupational hazards and safety precautions of the building trades.

Duties of the position required experience:

• High School graduate or equivalent.
• 2 years of experience supervising or directing others in large-scale housekeeping, janitorial, general or building maintenance or custodial work setting.
• Experience working in custodial, janitorial, general maintenance, or housekeeping.

Required conditions of employment:

• Successful completion of a criminal history background check.
• Possession of a valid motor vehicle operators license.
• This position serves as essential personnel during emergency situations or inclement weather.
• Capable of moving or relocating items up to 50 pounds, ability/willingness to work at heights (including those above 10 feet) and in confined spaces, and ability to perform repetitive functions such as reaching, bending, lifting, pulling, and kneeling.
• Ability to work effectively for extended periods during inclement weather, perform rooftop maintenance, rooftop cleaning of debris, assist grounds crew in clearing pathways, roadways, and stairways of snow, ice, etc.

Application Process

Application Materials
Complete application packages must include the following.

1. Tacoma Community College online application.
2. Cover Letter and Resume

Terms of Employment
This is a full-time overtime eligible non-permanent classified position currently scheduled to work Sunday-Thursday. 5:00 pm-1:30 am OR Sunday- Thursday. 4:00 pm-12:30 am. The salary range is $ 3,728 - $ 4,987 per month plus $1.00 per hour shift differential for evening shifts. Must be available occasional mornings, evenings, nights, and weekends as needed. Summer schedule may vary to four 10-hour days. Work location is TCC main campus and Gig Harbor Campus. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information , please visit our employment page/employment benefits: . A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is All Other WFSE Classified. Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency.

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, ...; Kathryn Held, Section 504 Officer, Building 7, .... This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Tacoma Community College Human Resources 6501 S 19th St Bldg. 14, Tacoma WA 98466 www.tacomacc.edu/about/employment