Environmental Services Technician

Tulsa Zoo Management, Inc.

Your Role: Environmental Services Technician

Your Manager: Environmental Services Supervisor

Your Pay Structure (FLSA Status): Full-time, hourly/nonexempt

Safety Sensitive: This is a safety-sensitive position. Regardless of whether you are a medical marijuana licensee, you must receive a negative result on a 10-panel, pre-placement drug screening to include THC, prior to beginning work.

The Zoo

Tulsa Zoo Management, Inc. (TZMI) is a nonprofit organization driven by our mission of Connecting, Caring, Advocating for Wildlife, People, and Wild Places. From trumpeting elephants to squawking parrots, each member of our team is integral to the success of the Zoo as Green Country's largest paid daily attraction. At Tulsa Zoo, the IDEA is a zoo for all. We are committed to fostering an inclusive workplace where everyone feels valued and respected. Apply today for your opportunity to join our dynamic group of passionate individuals who bring the zoo to life each day, 365 days per year, caring for animals, interacting with guests, educating the public, and managing the Zoo's grounds, operations, and facilities.

A Few of Your Many Benefits

• Free family-level Tulsa Zoo membership
• Medical, dental, and vision benefits beginning your first day of employment
• 401k
• Unlimited virtual visits with a mental health therapist at no cost to you
• Food, beverage, and retail discounts on zoo grounds
• Generous paid time off plans

Your Job

This position is responsible for regular cleaning of the zoo based on an assigned routine, including but not limited to emptying trash, picking up trash on grounds, cleaning floors, walls, windows, toilets, sinks, mirrors, wiping railing, and dusting.

Your Essential Responsibilities

If you disclose different abilities, reasonable accommodation will be made to enable you to perform the essential duties and responsibilities of this position.

• Clean the zoo daily based on assigned routine, which include public areas, nonpublic areas, outdoor locations, indoor locations, grounds, and offices.
• Complete all assigned cleaning tasks within an acceptable timeframe and utilize a keen eye for detail.
• Bring unforeseen issues to the attention of the management team, with a constant focus on guest satisfaction and the highest level of customer service.
• Check and replace light bulbs and check/restock supplies such as paper products, chemicals, and soap.
• Operate custodial equipment as required such as buffers and power washers, etc.
• Respond to radio calls regarding spills, leaks, accidents, etc. that occur throughout the day.
• Acknowledge guests on grounds and provide assistance/answer questions.
• Effectively communicate and demonstrate interpersonal skills with all levels of employees in a clear and professional manner.
• Demonstrate and adhere to TZMI's workplace values.
• Know and follow zoo policies and procedures, including emergency protocols.
• Other duties as assigned.

Supervisory Responsibilities

This position has no direct reports.

What We Expect

Required Qualifications, Education and/or Experience

• One-year related experience and/or training.
• Must be 18 years or older, possess a valid driver's license, and be insurable on TZMI's insurance carrier
• Must be able to work weekends, evenings, and holidays.
• Ability to read and comprehend simple instructions, short correspondence and memos; write simple correspondence; effectively present information in one-on-one and small group situations to customers, clients, and other employees of TZMI.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to use basic computer-based systems such as an electronic timeclock, a zoo radio, etc.; Microsoft Outlook and popular internet browsers such as Internet Explorer, Microsoft Edge, Safari, Google Chrome.

What You can Expect

Our Values

• We are enthusiastically committed to be part of the Tulsa Zoo community.
• We will all work together as one Zoo Team to support the Zoo's mission.
• We will value and appreciate everyone and create a safe, understanding, and welcoming environment for all.
• We will all be accountable for achieving excellence.
• We will earn the trust of one another, acting honestly and treating each other with respect.

Physical Demands and Work Environment

• Moving about - constantly
• Sitting - rarely
• Standing - constantly
• Reaching with hands and arms - constantly
• Stooping, kneeling, crouching, and/or crawling - occasionally
• Exchange of in-person, phone, radio, or digital communication - frequently
• Carrying or lifting up to 50 pounds - frequently
• Pushing and/or pulling up to 50 pounds - occasionally
• Exposure to outdoor weather conditions - frequently
• Exposure to high noise levels- occasionally
• Climbing and/or balancing - rarely
• Gripping, pinching, writing, and other hand movements - constantly